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Q:
Why are our machines preferred by small and medium sized
candle manufacturers?
A: Our machines are preferred by small and medium sized
candle manufacturers because they offer high production
capacity and high flexibility at the same time. Setup time
is minimal, but production capacity is significant. At the
same time, acquisition is very low, making them perfect
for manufactures that wish to produce small quantities,
substantial variety, or both.
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Q:
Eltek machines are suitable only for small and medium sized
candle manufacturers?
A: Presently, we manufacture machines that meet the requirements
of small and medium sized candle manufacturers. In the near
future we are planning to expand our product ranging. We have
already designed new machines with high volume production
capabilities, which are more suitable to medium and large
sized candle manufacturers. These machines are designed for
maximum production and connectivity in order to form production
lines. In the near future we will be able to find information
about these machines on our website.
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Q:
Are Eltek machines affordable?
A: We offer the best value for money compared to the rest European
machine manufacturers. Our machines are built using high-end
components to ensure high quality. At the same time, acquisition
and maintenance cost are very low, making them the best deal
in the market. |
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Q:
What is the maintenance cost?
A: The cost of maintenance for our machines is very low. We
design them so that there is minimal wear. We build them with
high-end components, in a high quality hand assembly line. The
result is problem free, long lasting operation that requires
minimal maintenance. |
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Q:
Do the machines come with a warranty?
A: Yes. All our machines come with three years warranty. Our
competitors offer only one year warranty. We are so confident
about our products that we guarantee for three years of problem
free operation. |
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Q:
What happens if something goes wrong?
A: If something goes wrong, there is no need to worry. Our technical
department will help you immediately. The first step of technical
assistance is offered by phone. If this fails to solve the problem,
a technician will visit our clients factory and repair the machine. |
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